CARMEN ESSENCE LLC is dedicated to delivering your women’s short-sleeve apparel promptly and reliably. This Shipping Policy outlines our shipping procedures, costs, and timelines.
1. Shipping Destinations
We ship to all 50 U.S. states and select international destinations. Contact info@carmenessence.xyz to confirm availability for your country.
2. Shipping Options and Costs
- Free Standard Shipping: Available on orders over $50 within the U.S. (3-7 business days).
- Standard Shipping: $5.99 for U.S. orders under $50 (3-7 business days).
- Expedited Shipping: $12.99 for U.S. orders (1-3 business days).
- International Shipping: Costs vary by destination (7-14 business days). Duties and taxes are the customer’s responsibility.
Shipping costs are calculated at checkout based on order weight, destination, and selected method.
3. Order Processing
- Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
- You will receive a confirmation email with tracking information once your order ships.
4. Carriers
We partner with trusted carriers like USPS, UPS, and FedEx to ensure reliable delivery.
5. Delivery Issues
- Lost or Delayed Shipments: If your order is delayed or lost, contact us at info@carmenessence.xyz or +1 517-391-7741 within 30 days of shipment for assistance.
- Incorrect Address: Ensure your shipping address is accurate at checkout. We are not responsible for delays or losses due to incorrect addresses.
6. Contact Us
For shipping inquiries, reach out to:
- Email: info@carmenessence.xyz
- Phone: +1 517-391-7741
- Address: CARMEN ESSENCE LLC, 720 E Euclid Ave, Des Moines, IA 50316